Energy & Utilities

Digitalization and innovation are driving the emergence of a digital utilities business. Recent trends in technology are driving composite digital solutions that address business opportunities. Mobility, intelligent devices, big data, and business process management systems now constitute the digital ecosystem through which utilities can deliver customer experience, operational efficiency, and changing business models.

The key technology blocks for digital transformation in EUC sector are-


Service Providers

  • Marketing & Analytics
  • Customer Management
  • Partner Management
  • Service Provision

Cloud Services

  • Device Activation
  • App Downloads
  • Automation (scenes)
  • Messaging and Alerts
  • Customer & Partner Admin
  • Data capture & Reporting

Home & Mobile Apps

  • Billboard
  • Energy Management
  • Comfort
  • Security
  • Healthcare
  • Widgets

Home Gateway & Appliances

  • Gateway
  • Smart Meter
  • Thermostat
  • HVAC
  • Devices & Appliances

The utilities sector is still in the midst of a major structural transformation. The industry finds the IT requirements challenging for digital transformations, and as such, QA organizations should have a comprehensive digital assurance platform to avoid future problems.